To be efficient, we had to get everyone rowing in the same direction and acting on the same information.

by Jean-Eric Plamondon | 25 Sep, 2023 |

“ We engaged Jean-Eric to help us with a couple of challenges we were experiencing operationally.

Mostly what we were looking for was better leadership within our company starting with our field staff.

As we continue to scale our business, we understood we’d need systems and processes to leverage the experience from senior staff and move them off their tools into leadership roles.

We also needed a better flow of information up and down between our site managers and Jared. To be efficient, we had to get everyone rowing in the same direction and acting on the same information. Everyone needed to understand how they integrate into the larger team.

Jean-Eric helped us to begin formulating our processes. Even though we are still working on the implementation, we already feel more process-driven and organized. Sometimes you don’t know what you don’t know, and it turns out we were missing a few critical steps.

We appreciate Jean-Eric’s intelligence. He has a very good operational brain – he sees things differently. He’s well- organized and brings a specific agenda to each of our sessions.